Privacy and Cookie Policy
Heathersedge Crafts
Last Updated: 28/02/2026
1. Introduction
Heathersedge Crafts (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.
This Privacy and Cookie Policy explains how we collect, use, store and protect your personal data in accordance with:
The UK General Data Protection Regulation (UK GDPR)
The Data Protection Act 2018
The Privacy and Electronic Communications Regulations (PECR)
This policy applies to visitors to our website: www.heathersedgecrafts.co.uk.
2. Who We Are (Data Controller)
Heathersedge Crafts is a sole trader business operating in the United Kingdom.
Data Controller: Esther Mukabi
Trading as: Heathersedge Crafts
Email: essie@heathersedgecrafts.co.uk
Business correspondence address: 2 Smithy Meadows, Hathersage, Hope Valley, Derbyshire, S32 1DB
For the purposes of UK data protection law, we are the data controller responsible for your personal data.
PRIVACY INFORMATION
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
A. Information You Provide
When you contact us via our contact form, we may collect:
Your name
Your email address
Your telephone number (if provided)
The contents of your message
B. Information Collected Automatically
This website uses third-party website tracking technologies to:
Provide and continually improve our services
Analyse website usage
Display advertisements according to users’ interests
These technologies may collect:
IP address
Device information
Browser type
Pages visited
Time and date of visits
Online identifiers and cookie data
These technologies are only used with your consent.
4. How We Use Your Personal Data
We use your personal data to:
Respond to enquiries
Improve our website and services
Analyse visitor behaviour
Deliver relevant advertising
Maintain website security
We do not use your data for automated decision-making that produces legal or similarly significant effects.
5. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Consent
For the use of non-essential cookies, tracking technologies, and interest-based advertising.
You will be asked to provide consent before these technologies are activated.
You may revoke or change your consent at any time with effect for the future.
Legitimate Interests
For responding to enquiries and maintaining website functionality and security.
6. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes outlined in this policy
Comply with legal obligations
Tracking data retention periods depend on the specific third-party provider but are limited to what is necessary for analytics and advertising purposes.
7. Sharing Your Information
We may share your data with:
Website hosting providers
Analytics providers
Advertising and marketing technology providers
Social media platforms
These third parties may process personal data on our behalf or as independent controllers, depending on the service provided.
Where personal data is transferred outside the UK, appropriate safeguards (such as adequacy regulations or standard contractual clauses) will be implemented.
We do not sell your personal data.
8. Social Media
Our website includes links to our social media pages on:
In addition, social media and advertising partners may use tracking technologies to collect data about your interaction with our website in order to deliver tailored advertising on their platforms.
These platforms operate under their own privacy policies, and we encourage you to review them.
9. Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow websites and third parties to recognise your device and collect certain information.
Types of Cookies We Use
We use the following categories of cookies:
Essential Cookies
Necessary for the website to function properly. These do not require consent.
Analytics Cookies
Used to understand how visitors interact with the website and to improve performance.
Advertising and Targeting Cookies
Used to display advertisements according to users’ interests and measure advertising effectiveness.
Your Consent
Non-essential cookies (including analytics and advertising cookies) are only placed on your device if you provide consent.
By consenting, you agree to the use of third-party website tracking technologies to provide and continually improve our services and to display advertisements according to users' interests.
You may revoke or change your consent at any time with effect for the future by:
Adjusting your cookie preferences via [insert cookie settings link], or
Changing your browser settings
10. Managing Cookies
You can control cookies through your browser settings. You may:
Delete cookies
Block cookies
Set alerts before cookies are stored
Disabling certain cookies may affect website functionality.
11. Your Data Protection Rights
Under UK GDPR, you have the right to:
Access your personal data
Correct inaccurate data
Request erasure
Restrict processing
Object to processing
Withdraw consent at any time
Request data portability
To exercise your rights, contact:
essie@heathersedgecrafts.co.uk
We may request proof of identity before responding.
12. Complaints
If you are concerned about how your data is handled, please contact us first.
You also have the right to lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: https://www.ico.org.uk
Telephone: 0303 123 1113
13. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time.
The latest version will always be available on this page with the updated “Last Updated” date.